Doodlepad Support
A friendly whiteboard for iPhone and iPad.
Need help?
Write to ucar.ersin@outlook.de. Tell me your device (iPhone or iPad), your iOS version, and what happened. I usually answer within a few days.
Getting started
A few short tips open the first time you start Doodlepad. All tips, with little animations, are in ⋯ → How to use on any board, or Settings → Help. Everything Doodlepad does is in the Guide.
Questions
- Do I need an Apple Pencil? No. A finger draws too. On iPad, once the Pencil draws, a finger only picks, moves and scrolls; change that in Settings → Apple Pencil.
- Why can't I make a fourth board? The free version has 3 boards. Pro has as many as you like. Your boards always keep working, with or without Pro.
- How do I get a PDF of my notes? On a board with sheets, open ⋯ → Export as PDF. An infinite board exports as a picture.
- My writing shows up on the wrong layer. New ink goes into the active layer (the highlighted one in Layers). Pick what you wrote, then tap "Move picked to …" in Layers.
- Can I undo? Yes: the arrows at the top, or tap with two fingers (three fingers redo).
Doodlepad Pro
Pro is a one-time purchase, with no subscription. It unlocks unlimited boards (3 are free), boards made from a PDF, more than one layer, and math formulas.
- Bought Pro on another device, or reinstalled the app? Open Settings → Doodlepad Pro → Restore Purchase. Use the same Apple Account you bought it with.
- Refunds are handled by Apple at reportaproblem.apple.com.
iCloud sync
- Sign in with the same Apple Account on your iPhone and iPad.
- Make sure iCloud is on for Doodlepad, in the Settings app under your name → iCloud.
- New boards can take a minute to appear on your other device. Opening the app there helps.
- Without iCloud, Doodlepad keeps working on each device on its own.
Lost a board?
Deleted boards wait in Recently Deleted on the home screen for 7, 30 or 90 days (you choose in Settings). Open it and tap Restore.